顧客ロイヤリティーが最も高いクレジットカードは? – @DIME
@DIME |
顧客ロイヤリティーが最も高いクレジットカードは?
@DIME NTTコム オンラインの「クレジットカード業界を対象にしたNPS®ベンチマーク調査2018」によると、最もNPS® が高いのは『楽天カード』ということが分かった。※NPS®(Net Promoter Score®)とは、「友人や同僚に薦めたいか?」という質問への回答から算出される、顧客ロイヤル … |
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