JCBが「AIオペレーター」の導入を検討 音声による自然言語で回答 – livedoor
JCBが「AIオペレーター」の導入を検討 音声による自然言語で回答 livedoor
JCBは、日本IBMが提供する、AIを利用した対話型自動音声応答システムを用いたPoC（概念実証）を行う。現在、JCBは年間約400万件の電話を受けている。オペレーター …
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