銀行のチャットボット導入が欧州でトレンドに AIで顧客満足度向上 – Forbes JAPAN
Forbes JAPAN |
銀行のチャットボット導入が欧州でトレンドに AIで顧客満足度向上
Forbes JAPAN … ドル節約する方法を見つけました」というメッセージを顧客に送信。顧客側はテキストをクリックしてアプリを起動すると、エリカからのこんなアドバイスが参照できる。 「あなたの平均的な月間支出に基づくと、さらに150ドルをお持ちの現金還元VISA（カード）に使うことができます。 |
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