徹底的にお客様マニアになれ！ JCBカードNo.1コンシェルジュに学ぶ究極のサービス – 夕刊アメーバニュース
徹底的にお客様マニアになれ！ JCBカードNo.1コンシェルジュに学ぶ究極のサービス 夕刊アメーバニュース プレミアム層のクレジットカードコンシェルジュは、電話だけで一流のお客様を喜ばすようなサービスを求められます。今回は、JCBカードNo.1コンシェルジュの網野麻理さんの本「期待以上に応える技術」より徹底的にお客様マニアになる究極のサービス方法を紹介します。 |
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