最も顧客ロイヤルティの高いクレジットカードは？ – @DIME
最も顧客ロイヤルティの高いクレジットカードは？ @DIME
NPS®（Net Promoter Score®）とは、「友人や同僚に薦めたいか？」という質問への回答から算出される、顧客ロイヤルティを図る指標だ。日本においても顧客満足度に …
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