「サービス産業を再定義する」、ロイヤルHD菊地会長が語るDXの神髄（下） – 日経xTECH
「サービス産業を再定義する」、ロイヤルHD菊地会長が語るDXの神髄（下） 日経xTECH
ロイヤルホストは市場規模を縮小することでサービスの付加価値を上げ、売り上げを伸ばした。ただ、縮小を続けていては未来はない。そこで鍵を握るのがテクノロジーだ。
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