JCB、カードやサービスのお問合せにAIを活用した「チャットボット」を開始、「ウェブで解決」ニーズに応え、自動応答「AIChat」でセルフサービスを強化 – PR TIMES
JCB、カードやサービスのお問合せにAIを活用した「チャットボット」を開始、「ウェブで解決」ニーズに応え、自動応答「AIChat」でセルフサービスを強化 PR TIMES
サービスは、JCBカードサイトに表示する「チャットでお問い合わせ」アイコンから利用いただけます。「カードの締め日、支払い日を調べたい」「セキュリティコードとは何ですか …
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