イオン、カード受付窓口でペッパーが対応 AI端末100台導入 – 日本経済新聞
イオン、カード受付窓口でペッパーが対応 AI端末100台導入
日本経済新聞 イオンはショッピングセンター(SC)などにあるクレジットカードの受付窓口を自動化する。無人で入会手続きを済ませられるロボットを早期に30台以上配置。カードに関する簡単な問い合わせに音声で回答する人工知能(AI)端末も3年で100台導入する。人員を勧誘など会員の … |
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